References to "AstraZeneca", "Group", "we", "us" and "our" are references to AstraZeneca Pty Ltd and its affiliates. This website is provided by AstraZeneca. We take very seriously the privacy of our website users and the security of their personal information.
The Commonwealth Privacy Act defines 'sensitive information' to include 'health information' which in turn includes personal information about the health or disability of an individual. The Principles are designed to protect the privacy of individuals by regulating the way their personal information is managed (including the confidentiality of that personal information).
In this Privacy Policy, a reference to 'information' or 'personal information' is a reference to both health information and other personal information that is not health information.
The purpose of this Privacy Policy is to set out the principles governing our handling of personal information which we may obtain about you. By using this website, or (where applicable) by registering as a user of the on-line services which we provide, you agree to these principles. We ask you to read this Privacy Policy carefully. Any dispute which may arise over privacy will be subject to this policy, any privacy collection notice incorporated into this website and the provisions of the Commonwealth Privacy Act.
CHANGES TO THIS PRIVACY POLICY
We may change this Privacy Policy from time to time. We therefore ask you to check this Privacy Policy occasionally to ensure that you are aware of the most recent version which will apply each time you access this website.
DESCRIPTION OF THE INFORMATION WE COLLECT
1 Aggregate Information
In common with many commercial organisations we monitor the use of this website by collecting aggregate information. No personally identifiable information is collected in this process. Typically, we collect information about the number of visitors to the website, to each web page and the originating domain name of the visitor's Internet Service Provider. This information is used to understand the visitor's use of the website and may be shared with other companies within the Group and with other third parties.
2 Personal Information
If you are required to register in order to use this website or to otherwise complete an on-line application form (eg to obtain e-mail updates) then we will collect personally identifiable information about you, such as your name, e-mail address, country of residence and other information which you voluntarily submit. We may also collect information about how you in particular use this website through the use of cookies (see below). This information helps us to personalise your experience by tailoring the content you see, optimising your enjoyment of the website. We may also perform statistical analysis on our members' accounts to determine, among other things, how many of them are active, how frequently they are used and how many of our other websites you are registered with.
Occasionally we may obtain sensitive personal information about you, for example, information relating to your physical or mental health or condition, but only if you voluntarily provide us with this information. We may also obtain information about your opinions if, for example, you send us feedback, or ask us questions.
In most cases, if you do not provide information about yourself which AstraZeneca has requested, AstraZeneca may not be able to provide you with the relevant service or information required.
We may also, occasionally, receive information about you from other sources (such as third parties or other companies within the Group) which we will add to the information which we already hold about you in order to help us improve and personalise our service to you.
HOW WE USE YOUR INFORMATION
The Principles generally require AstraZeneca to use personal information only for the primary purpose for which it is collected, or for secondary purposes which are related to the primary purpose.
We will not use or disclose your personal information other than for:
the main reasons for which you have provided personal information;
a purpose which is related to the services we provide to you and which you would reasonably expect us to use the information for (for example, updating our records);
a purpose required, authorised or permitted by law; or
a purpose made known to you at the time of collection and to which you have consented.
If we have collected any personal information about you (eg because you have registered as a user, or contacted us) then we will hold and use such information in accordance with this Privacy Policy and any privacy collection notice which we provided to you when we obtained your data.
Some personal information collected by AstraZeneca is considered 'sensitive'. Sensitive information which AstraZeneca may collect includes a person's state of health and medical history.
The Principles require that sensitive information is used and disclosed only for the purposes for which it was provided, or a directly related secondary purpose, unless you agree otherwise or for other specific reasons such as if the use or disclosure of this information is required by law or to prevent a serious and imminent threat to life or health of an individual.
OPTING OUT OF FURTHER COMMUNICATIONS FROM US
If we have specified (in a privacy collection notice on this website) that we will contact you with information about our products or services and you wish to opt out of receiving such information, then you can do so by sending an e-mail to simply4doctorsau@astrazeneca.com. You should clearly state on all communications: your name, username (if any), registration details (if any) and the name of this website.
HOW WE PROTECT YOUR INFORMATION
We maintain strict standards and procedures to prevent unauthorised access to your personal information and ensure correct use of information. We will use all reasonable endeavours to protect your personal information from unauthorised access.
If we collect any information relating to you, we will store it on a secure server which is password protected and shielded from the outside world by a firewall. We have in place security policies which are intended to ensure, as far as possible, the security and integrity of all our information, including your personal information.
While we strive to protect your personal information, we cannot ensure the security of any information that you transmit over the internet and you do so at your own risk. However, once we receive your transmission, we will take all reasonable steps to ensure that your information is secure on our systems.
HOW WE USE YOUR INFORMATION
The Principles generally require AstraZeneca to use personal information only for the primary purpose for which it is collected, or for secondary purposes which are related to the primary purpose.
We will not use or disclose your personal information other than for:
the main reasons for which you have provided personal information;
a purpose which is related to the services we provide to you and which you would reasonably expect us to use the information for (for example, updating our records);
a purpose required, authorised or permitted by law; or
a purpose made known to you at the time of collection and to which you have consented.
If we have collected any personal information about you (eg because you have registered as a user, or contacted us) then we will hold and use such information in accordance with this Privacy Policy and any privacy collection notice which we provided to you when we obtained your data.
Some personal information collected by AstraZeneca is considered 'sensitive'. Sensitive information which AstraZeneca may collect includes a person's state of health and medical history.
The Principles require that sensitive information is used and disclosed only for the purposes for which it was provided, or a directly related secondary purpose, unless you agree otherwise or for other specific reasons such as if the use or disclosure of this information is required by law or to prevent a serious and imminent threat to life or health of an individual.
OPTING OUT OF FURTHER COMMUNICATIONS FROM US
If we have specified (in a privacy collection notice on this website) that we will contact you with information about our products or services and you wish to opt out of receiving such information, then you can do so by sending an e-mail to simply4doctorsau@astrazeneca.com. You should clearly state on all communications: your name, username (if any), registration details (if any) and the name of this website.
HOW WE PROTECT YOUR INFORMATION
We maintain strict standards and procedures to prevent unauthorised access to your personal information and ensure correct use of information. We will use all reasonable endeavours to protect your personal information from unauthorised access.
If we collect any information relating to you, we will store it on a secure server which is password protected and shielded from the outside world by a firewall. We have in place security policies which are intended to ensure, as far as possible, the security and integrity of all our information, including your personal information.
While we strive to protect your personal information, we cannot ensure the security of any information that you transmit over the internet and you do so at your own risk. However, once we receive your transmission, we will take all reasonable steps to ensure that your information is secure on our systems.
USE OF WEBSITE
When you visit our website and request information, we may require your name and email address. We require this information to respond to your queries. Any information that you enter on an online form (for example, contact details) will only be collected by us if you submit this online form. In other words, if you cancel the online form or log out prior to submitting your form, any information which you had entered is automatically deleted.
USE OF COOKIES
Below is a summary of our use of cookies, for a fuller explanation of what a cookie is please visit "aboutcookies.org".
In general terms, cookies are small files which are sent to your web browser and stored on your computer's hard disk. Cookies act as a memory for a website, allowing that website to remember your computer on your return visits. This is particularly important for websites that require you to sign in as it speeds up your access. Cookies may also enable us to tailor the content that you view to better suit your preferences. We use both session cookies (which exist only until you close your web browser) and persistent cookies (which exist for a longer, specified period of time).
We may use cookies to compile anonymous, aggregated statistics that allow us to understand how a website is used and to facilitate your visit to, and enjoyment of, the website.
Some of our advertising banners may send a cookie to your hard disk (whether or not you click the banner). If you subsequently visit the advertised website we will know that you have seen our banner. This allows us to keep track of the success rates of such banners.
The majority of web browsers accept cookies, but you can usually change the web browser settings to prevent their transfer to your hard disk. However, please be aware that, if you do so, some of the website's functionality may be lost. To learn more about how to disable cookies please visit "aboutcookies.org".
AGENTS AND SERVICE PROVIDERS
We sometimes employ other companies and individuals to perform functions on our behalf. They may need access to your personal information in order to perform their functions.
Alternatively, AstraZeneca may disclose personal information to third parties within or outside of Australia to help AstraZeneca improve its pharmaceutical products and health services. Information may also be disclosed to regulatory authorities and ethics committees as part of a clinical trial evaluation, monitoring or inspection process.
Generally, we require that organisations outside AstraZeneca who handle or obtain personal information as service providers to AstraZeneca acknowledge the confidentiality of this information, undertake to respect an individual's right to privacy and comply with the Principles and this Privacy Policy.
CHILDREN
Our website is directed at an adult audience. We do not knowingly collect information from or about children.
IMPROPER CONDUCT
We may use the information we gather and/or receive about you to investigate and help prevent unlawful activity or activity that threatens our network or otherwise jeopardises the provision of this website and we may disclose such information to third parties (such as the police) for these purposes.
Management of personal information
AstraZeneca has appointed a Privacy Officer to oversee AstraZeneca's management of personal information in accordance with this Privacy Policy and the Commonwealth Privacy Act.
AstraZeneca has directed its staff to deal with any personal information in accordance with this Privacy Policy.
Updating personal information that AstraZeneca has about you
AstraZeneca endeavours to ensure that the personal information it holds is accurate, complete and up-to-date. Please contact AstraZeneca if you believe that the information AstraZeneca holds about you requires changing or becomes out-of-date. AstraZeneca's contact details are set out below.
Accessing personal information that AstraZeneca has about you
You can, in most cases, access the personal information AstraZeneca holds about you. A $50 fee will apply to searching for and providing access to personal information. Requests for access must be made in writing to AstraZeneca at the address set out below. AstraZeneca will endeavour to process requests for access within 28 days of receipt of the request in writing. In certain circumstances AstraZeneca is entitled to deny access. If access is denied, reasons for the denial of access will be given in writing.
What if you have an enquiry?
If you have any questions about this Privacy Policy or AstraZeneca's privacy practices please contact the AstraZeneca Privacy Officer (contact details below). AstraZeneca will endeavour to act promptly in response to a request.
How to contact us
If you have questions about AstraZeneca and privacy, wish to provide feedback about this policy, would like to update your personal details held by AstraZeneca or wish to access information held by AstraZeneca about you, please contact us at:
Phone: (02) 9978 3500
Facsimile: (02) 9978 3774
Postal address:
The Privacy Officer
AstraZeneca Pty Ltd
PO Box 131
NORTH RYDE NSW 2113
Additional privacy information is also available at:
